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Google Workspace HIPAA Business Associate Addendum

Last modified: August 25, 2021
  • This HIPAA Business Associate Addendum (“BAA”) is entered into between Google and the customer agreeing to the terms below ("Customer"), and supplements, amends and is incorporated into the Services Agreement(s) (defined below) solely with respect to Covered Services (defined below). “Google” has the meaning given at https://cloud.google.com/terms/google-entity. This BAA will be effective as of the date electronically accepted by Customer (the "BAA Effective Date").

  • Customer must have an existing Services Agreement in place for this BAA to be valid and effective. Together with the Services Agreement, this BAA will govern each party’s respective obligations regarding Protected Health Information (defined below).

  • You represent and warrant that (i) you have the full legal authority to bind Customer to this BAA, (ii) you have read and understand this BAA, and (iii) you agree, on behalf of Customer, to the terms of this BAA. If you do not have legal authority to bind Customer, or do not agree to these terms, please do not click to accept the terms of this BAA.

    • 1. Definitions.

      • Business Associate” has the definition given to it under HIPAA.

      • Breach” has the definition given to it under HIPAA.

      • Covered Entity” has the definition given to it under HIPAA.

      • Covered Services” means the Google products and/or services specifically listed in the URLs on Attachment 1, as may be updated from time to time by Google with notice to Customer. Google may only remove a Covered Service from those URLs with at least 12 months prior notice.

      • Designated Record Set” has the definition give to it under HIPAA.

      • HIPAA” means the Health Insurance Portability and Accountability Act of 1996 and the rules and the regulations thereunder, as amended.

      • HIPAA Implementation Guide” means the informational guide that Google makes available at the URL in Attachment 2, or a successor URL, describing how the Covered Services may be configured by Customer in connection with Customer’s HIPAA compliance efforts.

      • HITECH Act” means the Health Information Technology for Economic and Clinical Health Act enacted in the United States Congress, which is Title XIII of the American Recovery & Reinvestment Act, and the regulations thereunder, as amended.

      • Protected Health Information” or “PHI” has the definition given to it under HIPAA and for purposes of this BAA is limited to PHI within Customer Data to which Google has access through the Covered Services in connection with Customer’s permitted use of Covered Services.

      • Required by Law” has the definition given to it under HIPAA.

      • Security Incident” has the definition given to it under HIPAA.

      • Services Agreement(s)” means the written agreement(s) entered into between Google and Customer for provision of the Covered Services, which agreement(s) may be in the form of online terms of service.

    • 2. Applicability.

      • This BAA applies to the extent Customer is acting as a Covered Entity or a Business Associate to create, receive, maintain, or transmit PHI via a Covered Service and to the extent Google, as a result, is deemed under HIPAA to be acting as a Business Associate or Subcontractor of Customer. Customer acknowledges that this BAA does not apply to (a) any other Google product, service, or feature that is not a Covered Service; or (b) any PHI that Customer creates, receives, maintains, or transmits outside of the Covered Services (including Customer’s use of its offline or on-premise storage tools or third-party applications).

    • 3. Permitted Use and Disclosure of PHI.

      • a. Except as otherwise stated in this BAA, Google may use and disclose PHI only (i) as permitted or required by the Services Agreements and/or this BAA or (ii) as Required by Law.

      • b. Google may use and disclose PHI for its proper management and administration and to carry out its legal responsibilities, provided that any disclosure of PHI for such purposes may only occur if (i) Required by Law; or (ii) Google obtains written reasonable assurances from the person to whom PHI will be disclosed that it will be held in confidence, used only for the purpose for which it was disclosed, and that Google will be notified of any Breach or Security Incident.

    • 4. Customer Obligations.

      • a. Customer will not request that Google or the Covered Services use or disclose PHI in any manner that would not be permissible under HIPAA if done by Customer (if Customer is a Covered Entity) or by the Covered Entity to which Customer is a Business Associate (unless expressly permitted under HIPAA for a Business Associate).

      • b. For End Users that use the Covered Services in connection with PHI, Customer will use controls available within the Services, including those detailed in the HIPAA Implementation Guide, to ensure its use of PHI is limited to the Covered Services. Customer acknowledges and agrees that the HIPAA Implementation Guide is provided by Google solely as an informational guide with respect to Customer’s configuration options, and that Customer is solely responsible for ensuring that its and its End Users’ use of the Covered Services complies with HIPAA and HITECH

    • 5. Appropriate Safeguards.

      • Google and Customer will each use appropriate safeguards designed to prevent against unauthorized use or disclosure of PHI, and as otherwise required under HIPAA, with respect to the Covered Services.

    • 6. Reporting and Related Obligations.

      • a. Google will promptly notify Customer of (i) any Security Incident of which Google becomes aware, subject to Section 6(c); and (ii) any Breach that Google discovers, provided that any notice for Breach will be made promptly and without unreasonable delay, and in no case later than 60 calendar days after discovery. Notifications made under this section will describe, to the extent possible, details of a Breach, including steps taken to mitigate the potential risks and steps Google recommends Customer take to address the Breach.

      • b. Google will send any applicable notifications to the notification email address provided by Customer in the Agreement or via direct communication with Customer.

      • c. Notwithstanding Section 6(a), this Section 6(c) will be deemed as notice to Customer that Google periodically receives unsuccessful attempts for unauthorized access, use, disclosure, modification, or destruction of information, or interference with the general operation of Google’s systems and the Covered Services. Customer acknowledges and agrees that even if such events constitute a Security Incident, Google will not be required to provide any notice under this BAA regarding such unsuccessful attempts other than this Section 6(c).

    • 7. Subcontractors.

      • Google will take appropriate measures to ensure that any Subcontractors used by Google to perform its obligations under the Services Agreements that require access to PHI on behalf of Google are bound by written obligations that provide the same material level of protection for PHI as this BAA. To the extent Google uses Subcontractors in its performance of obligations hereunder, Google will remain responsible for their performance as if performed by Google.

    • 8. Access and Amendment.

      • Customer acknowledges and agrees that Customer is solely responsible for the form and content of PHI maintained by Customer within the Covered Services, including whether Customer maintains such PHI in a Designated Record Set within the Covered Services. Google will provide Customer with access to Customer’s PHI via the Covered Services so that Customer may fulfill its obligations under HIPAA with respect to Individuals’ rights of access and amendment, but will have no other obligations to Customer or any Individual with respect to the rights afforded to Individuals by HIPAA with respect to Designated Record Sets, including rights of access or amendment of PHI. Customer is responsible for managing its use of the Covered Services to appropriately respond to such individual requests.

    • 9. Accounting of Disclosures.

      • Google will document disclosures of PHI by Google and provide an accounting of such disclosures to Customer as and to the extent required of a Business Associate under HIPAA and in accordance with the requirements applicable to a Business Associate under HIPAA.

    • 10. Access to Records.

      • To the extent required by law, and subject to all applicable legal privileges, Google will make its internal practices, books, and records concerning the use and disclosure of PHI received from Customer, or created or received by Google on behalf of Customer, available to the Secretary of the U.S. Department of Health and Human Services (the “Secretary”) for the purpose of the Secretary determining compliance with this BAA.

    • 11. Expiration and Termination.

      • a. This BAA will terminate on the earlier of (i) a permitted termination in accordance with Section 11(b), or (ii) the expiration or termination of all Services Agreements under which Customer has access to a Covered Service.

      • b. If either party materially breaches this BAA, the non-breaching party may terminate this BAA on 10 days’ written notice to the breaching party unless the breach is cured within the 10-day period. If a cure under this Section 11(b) is not reasonably possible, the non-breaching party may immediately terminate this BAA, or if neither termination nor cure is reasonably possible under this Section 11(b), the non-breaching party may report the violation to the Secretary, subject to all applicable legal privileges.

      • c. If this BAA is terminated earlier than the Services Agreements, Customer may continue to use the Services in accordance with the Services Agreements, but must delete any PHI it maintains in the Covered Services and cease to further create, receive, maintain, or transmit such PHI to Google.

    • 12. Return/Destruction of Information.

      • On termination of the Services Agreements, Google will return or destroy all PHI received from Customer, or created or received by Google on behalf of Customer; provided, however, that if such return or destruction is not feasible, Google will extend the protections of this BAA to the PHI not returned or destroyed and limit further uses and disclosures to those purposes that make the return or destruction of the PHI infeasible.

    • 13. Miscellaneous.

      • a. Survival. Sections 12 (Return/Destruction of Information) and 13 (Miscellaneous) will survive termination or expiration of this BAA.

      • b. Counterparts. The parties may execute this BAA in counterparts, including facsimile, PDF, or other electronic copies, which taken together will constitute one instrument.

      • c. Effects of Addendum. To the extent this BAA conflicts with the remainder of the Services Agreement(s), this BAA will govern. This BAA is subject to the "Governing Law" section in the Services Agreement(s). Except as expressly modified or amended under this BAA, the terms of the Services Agreement(s) remain in full force and effect.

    • Google Workspace HIPAA BAA (Google LLC) 09032020

Attachment 1List of Covered Services

Attachment 2HIPAA Implementation Guide

Previous Versions
Last modified September 12, 2025

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Afghanistan
Albania
American Samoa
Andorra
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos [Keeling] Islands
Colombia
Comoros
Congo [DRC]
Congo [Republic]
Cook Islands
Costa Rica
Croatia
Cyprus
Czech Republic
Côte d’Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands [Islas Malvinas]
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia [FYROM]
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montserrat
Morocco
Mozambique
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Romania
Russia
Rwanda
Réunion
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Korea
Spain
Sri Lanka
Suriname
Svalbard and Jan Mayen
Swaziland
Sweden
Switzerland
São Tomé and Príncipe
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
U.S. Outlying Islands
U.S. Virgin Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
1
2-9
10-19
20-49
50-99
100-199
200-349
350-999
1000-2999
3000+
I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

أريد تلقّي نشرات إخبارية من Google Cloud وWorkspace

أدرك أن بياناتي الشخصية ستتم معالجتها بما يتوافق مع سياسة خصوصية Google.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

Chci dostávat zpravodaje ze služeb Google Cloud a Workspace
Jeg vil gerne modtage nyhedsbreve fra Google Cloud og Workspace

Jeg er indforstået med, at mine personoplysninger behandles i overensstemmelse med Googles privatlivspolitikker.

Ich möchte Newsletter von Google Cloud und Google Workspace erhalten.

Ich bin damit einverstanden, dass meine personenbezogenen Daten gemäß der Datenschutzerklärung von Google verarbeitet werden.

I would like to receive newsletters from Google Cloud and Workspace.
I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

Quiero recibir boletines informativos de Google Cloud y Workspace

Acepto que mis datos personales se procesen de acuerdo con la Política de Privacidad de Google.

Quiero recibir newsletters de Google Cloud y Workspace

Acepto que mis datos personales se traten de acuerdo con la Política de Privacidad de Google.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.
Haluan saada Google Cloudin ja Workspacen uutiskirjeitä

Ymmärrän, että henkilökohtaista dataani käsitellään Googlen tietosuojakäytännön mukaisesti.

I would like to receive newsletters from Google Cloud and Workspace.
Je souhaite recevoir les newsletters de Google Cloud et Workspace

Je comprends que mes données à caractère personnel seront traitées conformément aux Règles de confidentialité de Google.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.
I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

Szeretnék hírleveleket kapni a Google Cloudtól és a Workspace-től
Saya ingin menerima newsletter dari Google Cloud dan Workspace

Saya memahami bahwa data pribadi saya akan diproses sesuai Kebijakan Privasi Google.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

Desidero ricevere newsletter da Google Cloud e Workspace

Ho compreso che i miei dati personali verranno trattati conformemente alle Norme sulla privacy di Google.

אני רוצה לקבל ניוזלטרים מ-Google Cloud ומ-Workspace

ברור לי שהמידע האישי שלי יעובד בהתאם למדיניות הפרטיות של Google.

Google Cloud と Workspace のニュースレターの受信を希望する

私は、私の個人情報が Google のプライバシー ポリシーに沿って取り扱われることを理解しています。

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

Google Cloud 및 Workspace의 뉴스레터를 수신합니다.

Google 개인정보처리방침에 따라 Google Cloud가 아래와 같이 내 개인정보를 수집, 사용 및 보유하는 데 동의합니다. 귀하가 이에 부동의하는 경우, 본 요청을 위한 절차를 더 진행하실 수 없습니다.

  • 수집되는 항목: (영업 전문가에게 문의, 자료신청 또는 이벤트등록) 이름, 직무, 이메일, 회사 전화번호, 회사 정보, 국가; (뉴스레터 구독 시) 이름, 직무, 회사 이메일, 국가

  • 수집 및 이용 목적 : 문의 처리 및 마케팅 커뮤니케이션 수행

  • 보유 및 이용 기간 : 문의 처리 및 마케팅 커뮤니케이션 종료 시까지 또는 법적 의무 또는 제한된 사업 목적상 필요한 경우 (자세한 내용은 위 개인정보처리방침 참조)

I agree that Google Cloud will collect, use and retain my personal data as below in accordance with Google's Privacy Policy. If you do not agree with this, you cannot proceed further with this request.

  • Collected Items: (for contact to our sales specialist, gated content or event registration) name, job title, company email, business mobile phone, company information, country; (for newsletter subscription) name, job title, company email, country

  • Purpose of collection and use: handling inquiry and conducting marketing communications.

  • Retention and use period: until the end of the inquiry process and marketing communications, or as necessary for legal obligations or limited business purposes (see above privacy policy for more details).

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

Ik wil graag nieuwsbrieven van Google Cloud en Workspace ontvangen

Ik begrijp dat mijn persoonsgegevens worden verwerkt in overeenstemming met het Privacybeleid van Google.

Jeg ønsker å motta nyhetsbrev fra Google Cloud og Workspace

Jeg forstår at mine personopplysninger vil bli behandlet i henhold til Googles personvernregler.

Chcę otrzymywać newslettery od Google Cloud i Workspace

Rozumiem, że moje dane osobowe będą przetwarzanie zgodnie z polityką prywatności Google.

Quero receber newsletters do Google Cloud e do Workspace

Entendo que meus dados pessoais serão processados de acordo com a Política de Privacidade do Google.

Quero receber newsletters do Google Cloud e Workspace

Compreendo que os meus dados pessoais serão processados de acordo com a Política de Privacidade da Google.

I would like to receive newsletters from Google Cloud and Workspace.
Я хочу получать рассылку о Google Cloud и Workspace

Я понимаю, что мои персональные данные будут обрабатываться в соответствии с Политикой конфиденциальности Google.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.
Jag vill få nyhetsbrev från Google Cloud och Workspace

Jag är medveten om att mina personuppgifter behandlas enligt Googles integritetspolicy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

ฉันต้องการรับจดหมายข่าวจาก Google Cloud และ Workspace

ฉันเข้าใจว่าข้อมูลส่วนตัวของฉันจะได้รับการประมวลผลตามนโยบายความเป็นส่วนตัวของ Google

I would like to receive newsletters from Google Cloud and Workspace.
Google Cloud ve Workspace bültenlerini almak istiyorum

Kişisel verilerimin Google'ın Gizlilik Politikası'na uygun olarak işleneceğini anlıyorum.

Я хочу отримувати інформаційні листи від Google Cloud і Workspace

Я розумію, що мої персональні дані оброблятимуться відповідно до Політики конфіденційності Google.

I would like to receive newsletters from Google Cloud and Workspace.

Sign me up to receive news, product updates, event information and special offers about Google Cloud from Google.

I understand my personal data will be processed in accordance with Google’s Privacy Policy.

Tôi muốn nhận bản tin của Google Cloud và Workspace

Tôi hiểu rằng dữ liệu cá nhân của tôi sẽ được xử lý theo Chính sách quyền riêng tư của Google.

我希望收到 Google Cloud 和 Workspace 的最新简报

我理解,我的个人数据将根据 Google 隐私政策进行处理。

我想接收 Google Cloud 和 Workspace 的通訊

我了解我的個人資料將根據 Google 私隱權政策進行處理。

我想收到 Google Cloud 和 Workspace 電子報

我瞭解 Google 會依據其《隱私權政策》處理我的個人資料。